Right of Withdrawal
Right of Withdrawal (EU & UK)
You can cancel your order within 14 days of delivery, no reason required.
Start your return
EU and UK customers can start the return process here.
You'll need your order number (#0000) and the email, zip code, or phone number used at checkout. A prepaid return label will be issued automatically — pack the item(s) with tags attached and send them back.
Refund
You'll get back the item price, duties/taxes, and standard shipping. A return shipping fee is deducted and shown in the portal before you send your return. Partial returns don't include shipping costs.
Trying items on is fine — heavy wear may reduce your refund, but won't stop it. This applies even to Final Sale and sale items.
Refunds are issued within 14 days of us receiving your return (or proof of shipment), whichever comes first.
Damaged or wrong item?
Skip the portal — Contact us directly.